Big Bend Technology

Getting Help

If you need assistance, please contact the Help Desk at (509) 793-2206 or stop by and visit us in the lower level of the 1700 building.

The BBT Help Desk is the main provider of technology support to all students, faculty, and staff campus-wide. If we cannot answer your question, we will find someone that can, and route you to the appropriate department or person.

Need help with Canvas and other eLearning applications?

eLearning support can be found here:

Useful Resources

Self Help

Software Downloads

Office 365 Downloads

Get a free copy of Microsoft Office Professional

Office 365

On The Hub

Get a free copy of Microsoft Windows in addition to discounts on a wide selection of software

On The Hub

Buying a Computer


Get academic discounts on purchases from Dell


Password Help

What is my user name?

Your username is your first initial, followed by your last name, followed by the last two digits of your college-assigned Student ID (SID). Example: kbishop35

How do I set or reset my password?

Use the password tool here: Password Tool

Click the link directly under the username box in the Password Tool if:

  • You are setting your password for the first time
  • Your password has expired
  • You forgot your password



BBT Contact

Building 1700

Room 1740

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