Big Bend Technology - Big Bend Community College

Getting Help

If you need assistance, please contact the Help Desk at (509) 793-2206 or stop by and visit us in the lower level of the 1700 building.

The BBT Help Desk is the main provider of technology support to all students, faculty, and staff campus-wide. If we cannot answer your question, we will find someone that can, and route you to the appropriate department or person.

Need help with Canvas and other eLearning applications?

eLearning support can be found here: bigbend.edu/academics/distance-learning-elearning/

Useful Resources

Self Help

Set up email on your mobile device

Software Downloads

Office 365 Downloads

Get a free copy of Microsoft Office Professional

Office 365

On The Hub

Get a free copy of Microsoft Windows in addition to discounts on a wide selection of software

On The Hub

Buying a Computer

Dell

Get academic discounts on purchases from Dell

Dell

Password Help

What is my user name?

Your username is your first initial, followed by your last name, followed by the last two digits of your college-assigned Student ID (SID). Example: kbishop35

How do I set or reset my password?

Use the password tool here: Password Tool

Click the link directly under the username box in the Password Tool if:

You are setting your password for the first time
Your password has expired
You forgot your password

Hours

Mon-Thurs07:30-5:00

Friday07:30-2:30

Sat-SunClosed

BBT Contact

bigbendtechnology@bigbend.edu

(509) 793-2206

Building 1700

Room 1740