If you’re seeing this error message, it’s possible that it’s auto-filling your username for your Big Bend account. Be sure that you’re entering your Big Bend Student ID instead.
If you are still having issues, try resetting your password by clicking on the green “Forgot Password” button. It will send you a new password to your Orientation account email. You will need to be able to login into the email account you used to setup your Orientation account.
If you are still having login issues, Contact BBT at bigbendtechnology@bigbend.edu or (509) 793-2206