Business Information Management

The Business Information Management (BIM) program and certificates outlined are suggested courses of study for students interested in pursuing careers in a business office environment. Students successfully completing a two-year program will earn one of four AAS degrees. Students completing a certificate option will receive a certificate in as little as one quarter. Each of the BIM AAS degrees is transferable toward the online Bachelor of Applied Science (BAS) Administrative Management at Central Washington University.

Our classes prepare you for the world of work and apply to nearly every sector of the economy. All organizations need administrative professionals. Each program offers a job readiness component preparing you to write winning resumes, have successful interviews and job performance.

  • Electives provide students with flexibility while pursuing their degrees and the opportunity to focus study on interest or need. Electives include business management, law, accounting, hospitality, Spanish, and various office/financial management applications at both introductory and advanced levels.
  • Most courses are competency-based, variable credit classes. Please refer to the description portion of the catalog to determine if the course is competency-based, variable credit, or structured. Competency-based courses are designed to allow each student to work individually at his or her own pace to accomplish the required course objectives and balance the workload of daily life.
Program Outcomes
Career Possibilities
Transfer Options
Industry Connections
Scholarships & Grants
  1. Students will write, speak, and present information effectively by creating professional documents that would be used in an office or medical office environment.
  2. .Students will be able to reason mathematically using methods appropriate to the profession
  3. Students will be able to demonstrate teamwork, professionalism, and/or workplace specific skills.
  4. Students will identify the interpersonal and ethical attributes needed for success in the profession by developing a professional portfolio and/or successfully completing a mock Interview with industry professionals.
  5. Students will develop proficient Microsoft Office techniques by creating professional business documents while meeting an 85% competency level​.

For job shadows, tours, and internships, check out the Career Services.

Big Bend Community College is located in the heart of Grant County — ranked as the number one county in Washington for market value of agricultural production (U.S. Dept. of Agriculture 2012 Census).

Degrees & Certificates

AAS - Administrative Professional Services (non-transfer)

Total Credits: 94+
Learning Outcomes:

  • Students will write, speak, and present information effectively by creating professional documents that would be used in an office or medical office environment.
  • .Students will be able to reason mathematically using methods appropriate to the profession
  • Students will be able to demonstrate teamwork, professionalism, and/or workplace specific skills.
  • Students will identify the interpersonal and ethical attributes needed for success in the profession by developing a professional portfolio and/or successfully completing a mock Interview with industry professionals.
  • Students will develop proficient Microsoft Office techniques by creating professional business documents while meeting an 85% competency level​.

Year 1

Fall Quarter
Winter Quarter
Spring Quarter
Summer Quarter

Course Credits
BIM 102 (4 credits) &
BIM 103 (2 credits)
6
CSS 102 or
CSS 100
3
BUS 120 4

Course Credits
BIM 104 (3 credits) &
BIM 130 (2 credits)
5
BUS 121 5
CMST 100 or
CMST 220
4

Course Credits
BIM 112 3
BUS 122 5
BIM 180 5

Course Credits
BUS 215 (online) 3
BIM 109 2

Year 2

Fall Quarter
Winter Quarter
Spring Quarter
Summer Quarter

Course Credits
BIM 280 5
BIM 285 2
BUS& 101 5
BUS 102 5

Course Credits
BUS 200 5
Elective (5 credits) 5
Elective (5 credits) 5

Course Credits
BIM 262 3
BUS 114 5
Electives (5 credits) 5

Course Credits
FAD 150 2
Elective (2 Credits) 2

AAS - Medical Office and Billing Support Services (non-transfer)

Total Credits: 98
Learning Outcomes:

  • Students will write, speak, and present information effectively by creating professional documents that would be used in an office or medical office environment.
  • .Students will be able to reason mathematically using methods appropriate to the profession
  • Students will be able to demonstrate teamwork, professionalism, and/or workplace specific skills.
  • Students will identify the interpersonal and ethical attributes needed for success in the profession by developing a professional portfolio and/or successfully completing a mock Interview with industry professionals.
  • Students will develop proficient Microsoft Office techniques by creating professional business documents while meeting an 85% competency level​.

Year 1

Fall Quarter
Winter Quarter
Spring Quarter
Summer Quarter

Course Credits
BIM 102 4
BIM 103 2
CSS 100 or
CSS 102
3
HED 119 5

Course Credits
BIM 104 3
BUS 120 4
BUS 121 5
HED 239 2

Course Credits
BIM 112 3
BUS 122 5
BIM 180 5
BUS 102 5

Course Credits
BUS 215 (online) 3
BIM 109 2

Year 2

Fall Quarter
Winter Quarter
Spring Quarter
Summer Quarter

Course Credits
BIM 280 5
BIM 285 2
CMST 100 or
CMST 220
4
BIM 130 2

Course Credits
BIM 113 5
BUS 200 5
BUS 161 2

Course Credits
BIM 117 4
BIM 262 3
ACCT 105 5
Elective 4

Course Credits
FAD 150 2
Elective 4

Certificates of Achievement

Customer Service Associate
Administrative Assistant
Medical Office Technician

Total Credits: 21-22
Learning Outcomes:

  1. Students will write, speak, and present information effectively by creating professional documents that would be used in an office environment.
  2. Students will develop proficient Microsoft Office techniques by creating professional business documents while meeting an 85% competency level.
  3. Students will be able to reason mathematically using methods appropriate to the profession.
  4. Students will be able to demonstrate teamwork and/or workplace specific skills related to human relations.
Course Credits
BUS& 101 – Intro to Business 5
BUS 102 – Business Mathematics 5
BUS 122 – Business Communications 5
CMST 100 – Human Communications (4 credits) or
CMST&220 – Public Speaking (5 credits)
4 or 5
FAD 150 – Industrial First Aid 2

Total Credits: 13
Learning Outcomes:

  1. Students will write, speak, and present information effectively by creating professional documents that would be used in an office environment.
  2. Students will develop proficient Microsoft Office techniques by creating professional business documents while meeting an 85% competency level.
  3. Students will identify the interpersonal and ethical attributes needed or success in the profession by preparing portions of a professional portfolio.
  4. Students will be able to reason mathematically using methods appropriate to the profession.
Course Credits
BIM 112 – Proof & Edit 3
BIM 280 – Advanced Microsoft Office 5
BUS 114 – Business Ethics 5

Total Credits: 25-26
Learning Outcomes:

  1. Students will develop proficient Microsoft Office techniques by creating professional business documents while meeting an 85% competency level.
  2. Students will write, speak, and present information effectively by creating professional documents that would be used in a medical office environment.
  3. Students will be able to reason mathematically using methods appropriate to the profession.
  4. Students will be able to demonstrate teamwork and/or workplace specific skills related to human relations.
Course Credits
BUS 161 – Business Calculators 2
BIM 104 – Intermediate Keyboarding 3
BIM 109 – Internet Communications (2nd Credit) 1
CMST 100 – Human Communications (4 credits) or
CMST&220 – Public Speaking (5 credits)
4 or 5
BIM 180 – Introduction to MS Office 5
CSS 102 – Focus on Success or
CSS 100 – College Success Skills
3
BUS 102 – Business Mathematics 5
FAD 150 – Industrial First Aid 2

Certificates of Accomplishment

Office Assistant
Office Clerk
Medical Office Receptionist

Total Credits: 19
Learning Outcomes:

  1. Students will write, speak, and present information effectively by creating professional documents that would be used in an office environment.
  2. Students will identify the interpersonal and ethical attributes needed for success in the profession.
  3. Students will be a proficient user of the current version of Microsoft Office.
Course Credits
BIM 104 – Intermediate Keyboarding 3
BIM 180 – Introduction to MS Office 5
BUS 121 – Business English 5
CSS 102 – Focus on Success 3
CSS 100 – College Success Skills 3

Total Credits: 16
Learning Outcomes:

  1. Students will write, speak, and present information effectively by creating professional documents that would be used in an office environment.
  2. Students will identify the interpersonal and ethical attributes needed for success in the profession.
  3. Students will be a proficient user of the current version of Microsoft Office.
Course Credits
BIM 102 – Document Formatting 4
BIM 103 – The Administrative Professional 2
BIM 109 – Internet Communications (1st credit) 1
BIM 130 – Filing 2
BUS 120 – Human Relations on the Job 4
BUS 215 – Customer Service 3

Total Credits: 33
Learning Outcomes:

  1. Students will write, speak, and present information effectively by creating professional documents that would be used in an office environment.
  2. Students will identify the interpersonal and ethical attributes needed for success in the profession.
  3. Students will be a proficient user of the current version of Microsoft Office.
Course Credits
BIM 102 – Document Formatting 4
BUS 120 – Human Relations on the Job 4
BIM 103 – The Administrative Professional 2
BUS 121 – Business English 5
BIM 109 – Internet Communications (1st Credit) 1
BUS 215 – Customer Service 3
BIM 113 – The Medical Office 5
HED 119 – Medical Terminology 5
BIM 130 – Filing 2
HED 239 – Medical Ethics 2

Business Information Management Contact
Business Information Management Faculty/Staff
Ryan Duvall

Duvall, Ryan

Business Information Management Faculty
RyanD@bigbend.edu
(509) 793-2175
trudie roy

Roy, Trudie

Professional Studies Lab Coordinator
trudier@bigbend.edu
(509) 793-2182
Logo of Big Bend Thor

McKinney, Lavana

Business Information Management Associate Faculty
lavanam@bigbend.edu
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