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In all responses, provide the data (attach or provide links) used to determine the response.

PROGRAM QUALITY:

  1. Discuss how the program determines that the courses, certificates, and degrees are still viable and relevant?

2. Does the curriculum meet industry standards? How do you know? What needs to change?

3. Since the last audit (in the last three years), did your program invest in technology or equipment used to improve content delivery or student performance? Yes. Fortunately, we were part of the Transforming STEM Pathways Grant and a Microsoft Data Center Academy, so most of our equipment is still new enough to get us through several more years. We did make some purchases.

4. Select all methods that are used by your program to integrate the academic and technical skills of your students and ensure that they are taught with the same coherence and rigor as all other students, including transfer students.

Please provide short descriptions for each method selected.

X Contextualized Instruction – all our courses are taught with lab components or classroom environments where the students get hands-on or real-time support for their classwork

☐Team-Teaching

☐Math-First Initiatives

☐College-Level Core Curriculum

☐College-Wide Student Learning Outcomes

X STEM Initiatives - We are an active participant in the Apple STEM Network and the North Central Washington Technology Alliance.

X Industry Standardized Tests/Exams - we provide required and optional courses to help students prepare for industry certification exams. The courses they take to learn the skills are geared towards providing them with the knowledge, skills, and abilities needed to pass.

☐Tutoring

☐Flipped Classrooms

X Industry-Standard Equipment/Facilities - all our labs are equipped with computers, servers, and networking equipment that meets our training needs. We are always looking for ways to improve that (I.e., fiber optics).

☐I-BEST CTE Programs

☐Other

5. Please provide examples of any innovative projects, initiatives, or state-of-the-art equipment undertaken since the last audit (in the last three years).

6. What was the most successful or noteworthy development with respect to program quality and/or program improvement since the last audit (in the last three years)? Development of the CompTIA Certification courses.

7. What were the most significant challenges (e.g., funding, enrollment, performance, staff retention or turnover, equity, etc.) encountered since the last audit (in the last three years)?

NOTE: Losing the Advisor Data Portal was a huge blow to being able to manage a department. We are unable to easily find and look at enrollment collectively for our CS students. It is not an efficient use of time for us or the dean to have to run reports. There have been some cases where students fell through the cracks, and we had to scramble to figure out how to support their academic needs. Program Coordinators need the ability to look at rosters on the fly and across multiple classes and departments. Canvas (suggested as the replacement) is not a viable option.

FACULTY/STAFF PROFESSIONAL DEVELOPMENT:

8. Please provide the dates and a brief description of any professional development in which you participated in since the last program audit (in the last three years).

9. Did the professional development activities support the required activities in your vocational certification plan? Please describe. (Be sure these are reported so they can be recorded.) Yes, the IT Faculty Summit helped us to

The Guided Pathways Spring Student Success Institute helped us to

The WorkforceGPS Event: Historically Marginalized Populations in the Community College System helped us to

The High School Counselor Summit 2021 helped us to

CompTIA webinars helped us to

Microsoft DCA Summit_US helped us

10. Did any of your program faculty or staff earn industry-recognized credentials or certification since the last program audit (in the last three years)? Please describe. Noe Guzman continues to update and maintain his Cisco Academy certifications.

11. What was the most successful or noteworthy development with respect to faculty/staff retention and professional development since the last audit (in the last three years)? None were significant or noteworthy.

12. Select the methods employed to provide professional development opportunities for faculty/staff.

Provide a brief description of each method selected.

☐New Instructor/Faculty Conference

☐Workforce Boot Camp

☐Deans Academy

☐Return-to-Industry

☐Faculty Peer Mentoring

☐Professional Development Days

☐CTE Certification Workshops

X Distance Learning/Online Teaching Training

☐Technology and E-Learning Tools

☐Data and Assessment Workshops

X Industry Conferences

☐Other

13. How did the professional development impact your program? Noe Guzman’s maintaining his Cisco Certification is key to his being able to teach using Cisco Curriculum. The Regular and Substantive Interaction Training for online instruction has been very helpful in maintaining our course objectives for our online presence, particularly important during COVID times.

INDUSTRY/COMMUNITY INVOLVEMENT:

14. Describe how this program ensures involvement of stakeholders in the improvement, implementation, and assessment of the program and program development.

15. Since the last audit (in the last three years), has course/program content been updated to reflect industry needs/feedback from advisory committee?

Yes, we have added CompTIA certification requirements to the program for A+ and Network+. We also added the opportunity for students to earn their Server+, Security+, and Cloud+ certifications. This required that we rearrange the program and certificates. We updated the Cisco courses to match the newest versions of the curricula from Cisco. We also changed the lecture and lab credit balances to reflect the need for more hands-on training in our classrooms.

16. Since the last audit (in the last three years), what noteworthy activities did your program advisory committee undertake? Nothing significant.

17. Provide information about how this program is involved in building and/or maintaining specific internal and external partnerships/relationships:

K-12 ENGAGEMENT:

18. Does your program provide opportunity for CTE Dual Credit (Tech Prep) articulations with area high schools/skills centers

19. Does your program faculty participate in any advisory committees or joint advisory committees at the high school level? If so, please describe. CBTech CS Advisory Board, Wilson Creek Advisory Board, and Quincy HS CS Development Team.

20. Since the last audit (in the last three years), how did your program partner with high schools and districts to engage and recruit students and market your program? We did not do any direct partnerships with HS for this purpose, but we do participate in all of the events that are geared toward attracting/recruiting HS students and we do multiple tours every year for local/regional high schools.

21. Since the last audit (in the last three years), what was the most successful or noteworthy development with respect to high school partnerships? Working with Quincy HS and College for All to develop a plan for a Data Center Program, CTE-based set of classes that students can earn credits at BBCC that leads them to certificates and degrees, but more importantly, the opportunity for great jobs.

22. Select all methods employed by your program to engage, recruit, and/or provide career and academic guidance to prospective students.

Please provide a brief description of each method selected.

X High School Visits

☐CTE Open Houses

☐Try-a-Trade Events

☐Youth Re-Engagement Programs

☐Mailings featuring Programs of Study and/or Pathway Information

X Community-Based Organization Visits

☐Faith-Based Organization Visits

☐TV or Web Video Ads

☐WorkSource Co-Location

☐Veteran Center Visits

☐Tribal or Cultural Center Visits

☐Corrections Center Visits or Re-Entry Programs

☐Labor Union Visits

X Other Use of our WKED – Professional Prep classes.

TECHNOLOGY:

23. Does your program have the technology available that is needed to prepare students for industry? Discuss.

24. Did your department invest in technology or equipment used to improve content delivery or student performance? If so, please describe the purchase and the impact it has had on content and/or student performance. Yes, we purchased the infrastructure to build a fiber optic demarcation room in one of our labs. We will purchase or get donations for the electronic equipment and fiber optic capability next year. We also purchased security cages to replicate a logistics (inventory management) process and monitors for an Operations Center room.

25. Provide a current equipment/technology inventory that indicates the following:

2020-22 Program Audit Report Due June 20, 2022

LAB FEES:

1. Does your program maintain a lab fee account? Yes.

2. Is the lab account balance adequate to cover consumable expenses? Yes.

3. Is the lab account balance adequate for purchasing needed equipment/technology updates? Yes.

SPECIAL POPULATIONS AND NON-TRADITIONAL FIELDS:

Special Populations: Individuals with disabilities; individuals from economically disadvantaged families; individuals preparing for non-traditional fields; single parents, including single pregnant women; out-of- workforce individuals (formerly “displaced homemakers”); English learners; youth who are in, or have aged out of, the foster care system; homeless individuals; and youth with active-duty military parents.

Non-Traditional Fields: Non-traditional fields means occupations or fields of work for which individuals from one gender comprise less than 25% of those employed in such fields. (Examples: men in nursing, women in aviation, women in welding, etc.)

4. Using the data provided in the BBCC and Perkins dashboards

5. Please provide a brief description of any example in the five areas below of initiatives, events, or strategies implemented in the past year pertaining to students in special populations or non- traditional fields.

6. What was the most successful or noteworthy development with respect to support for special populations and students in non-traditional fields this year? Nothing noteworthy.

WORK-BASED LEARNING:

7. How is work-based learning integrated into your program? Please describe and identify all types of work-based learning that is required in your programs. For the CS DTA, we have no work- based learning. For the Systems Administration program, we integrate the WKED, Professional Preparation classes for the majority of the students (~90%). These students (in non-COVID times) participate in tours and job shadows directly with our industry partners. We also require mock interviews for them. The Microsoft Scholars are generally all offered internships if they have acquired at least one industry certificaiton. We also use our CS 195 and 197 Internship classes when appropriate for students who work or find other internship opportunities.

8. Select all methods employed that are used in your program to provide your students with experience in and an understanding of all aspects of industry.

Provide short descriptions of each method selected.

X Industry Speakers

X Workplace Tours

X Job Shadows

☐ Job & Career Fairs

☐ Simulations

☐ Required Internship or Clinical Experience

☐Optional Internship or Clinical Experience

☐Cooperative/Capstone Projects

☐Student Clubs

☐Business/Industry Mentoring

X Other Mock Interviews

CAREER GUIDANCE:

9. How does your program provide career counseling with information on employment trends, wages, and opportunities to assist students plan their education? Through our WKED classes, we include information about trends, opportunities, and substantial information about how to be successful at work.

10. Since the last audit (in the last three years), what was the most successful or noteworthy development with respect to program academic guidance and career counseling this year? Use of the WKED courses.

11. Select all methods employed to provide students with comprehensive and labor market-informed guidance, counseling, and coaching related to career discernment, academic transfer, and job search strategies.

Please provide a brief description of each method selected.

☐Online Job Search Engines

☐Career Exploration Workshops

X Mock and On-Campus Interviews

☐WorkSource

☐Interactive/Online Pathway Tools

☐Hardcopy Career Pathway Tools (Posters, Brochures, Worksheets, etc.)

X Resume Workshops

X Credit-Bearing Career Readiness Courses

X Credit-Bearing College Readiness Courses

☐College/Transfer Fairs

☐BA-S Program Presentations/Open Houses

☐Other

SCHEDULING:

12. Discuss how the scheduling for your courses is developed and how it is evaluated to determine access/availability for students. We constantly look at scheduling to determine the best times to offer courses. Primarily evening times were historically chosen because many of our students work. We have interest in daytime courses, but not enough students or instructors to offer both, so we try to be as flexible as possible with the coursework.

13. Has this program considered providing other options for offering the program content; such as, online, hybrid, nights, competency-based, weekends, etc?

14. Using the schedule and MCOs provided, please

ASSESSMENT REVIEW:

15. Please review your assessment work over the last three years. Has the assessment work that your program reported resulted in improved student learning or student success or improved attainment of industry-recognized credentials? Please share an example. While not an official assessment, we have added the CompTIA Certification Preparation courses and required A+ and Network+ certification in the degee.

16. As you reviewed this work, are there elements of this assessment work that you need to revisit or follow up in order to learn more in these areas or to “close the loop”? Yes, I would like to see if this has made any difference to the hiring rates.

17. What future steps can you make in your assessment work so that it has greater meaning and value to you and your students? Include students in the preparation of the assessments.

18. If your assessment work resulted in curriculum changes, equipment/technology purchases, professional development/training, please make sure those are reflected in the appropriate areas within the audit.