Accessibility FAQs

Am I required to make my content accessible?

How does this rule impact academic courses?

Course content is to be treated like any other digital content.

Does the new rule apply to web or mobile applications procured from third parties?

Yes. The new rule applies to all websites and mobile apps “that a public entity provides or makes available, directly or through contractual, licensing, or other arrangements,” subject to exceptions that are documented elsewhere on this web page. Steps must be taken during the procurement process to ensure third-party web and mobile apps meet accessibility requirements.

How do I know if my digital content meets WCAG standards?

Big Bend provides several tools for evaluating websites and content, including the Ally accessibility tool incorporated into Canvas. Other tools and techniques can be found on our Training and Resources page.

What are the expectations of Big Bend staff and faculty in meeting this standard?

The new rule will require both College-wide and department/division efforts to ensure that digital content complies with the technical standards. All owners, managers, and creators of digital content will need to understand how to comply with the technical standard. More information, resources, deadlines, and responsibilities will be made available soon.

What can I do proactively to ensure digital accessibility in my work now?

Big Bend has existing resources to ensure that all technology can be used successfully by people with a wide range of disabilities. To learn more, please visit the Training and Resources page.

What documents do ‘conventional electronic documents’ entail?

The new rule defines conventional electronic documents as web content or content in mobile apps in the following electronic file formats: portable document formats (PDFs), word processor file formats, presentation file formats, and spreadsheet file formats. Examples of conventional electronic documents include Adobe PDF files, Microsoft Word files, Microsoft PowerPoint files, and Microsoft Excel files.

Can I give students with disabilities a different activity or excuse them from completing the assignment?

In most cases, no. Students with disabilities are given accommodations to be able to complete the same activities and assignments as their classmates. Excusing them from an assignment/activity takes away the opportunity for them to meet the same learning objectives and have the same learning experience.

How can I make my course exciting and creative, but also accessible?

Accessibility and creativity/excitement are not mutually exclusive. Accessible design is anything but boring! People often tend to focus on disability in terms of what people can’t do instead of how they can do it (which is much more exciting and requires thinking about possibilities, rather than focusing on restrictions). Access and accessibility require creative problem-solving and flexibility. Think of it this way: stairs – not accessible, boring, and painful after a while. Elevators – accessible, cool, sometimes made of fancy glass, and never tiring (unless you get stuck in one). A building with a fabulous staircase – equipped with the perfect banister to slide down should you desire – framed around a glass elevator – even better.

Just remember: stop focusing on what people can’t do, start focusing on the different and creative ways they can do it.

Should I refrain from showing videos if I have a deaf student in my class?

No! Videos are beneficial for all students, and accessibility does not involve lowering the quality of your class or instructional materials. In fact, making your materials accessible improves the quality of your course for everyone. Don’t simply remove videos if you have a deaf or hard-of-hearing student. Caption the video! This will help people who can’t hear, non-native English speakers, people who aren’t familiar with the vocabulary in the video, and people watching the video in noisy or public spaces.

I don’t create my course content but get it from a publisher. Who’s responsible for accessibility in this case?

You are. While we would hope publishers would make accessible content, if they don’t, liability falls on you (and/or the institution) for selecting and requiring accessible content. This is why it’s so important to ask about accessibility and compatibility with assistive technology before selecting a textbook and/or instructional technology. Another thing to consider when using publisher content is that it can be difficult or impossible to edit or fix the materials. In some cases, you may be able to make changes to improve accessibility, but in others, you may not.

I’m not tech-savvy. How am I supposed to know how to make my stuff accessible?

Luckily, the skills it takes to make content accessible are pretty basic, and I bet you already have those skills. Most of the work it takes to make content accessible includes the ability to highlight text, click icons, change settings, etc. If you’ve created a Microsoft Word document or designed an online class, I guarantee you already have these skills in your toolbox!

Does accessibility violate my academic freedom?

Well, let’s think of it this way: You probably wouldn’t use “academic freedom” to justify withholding course materials from students of color, women, or students of a certain faith. This is the same.

I’ve never had a student with a disability enroll in my class. Why should I worry about this?

Not every student with a disability discloses that they have a disability. So, chances are you have had students with disabilities in your class – you just didn’t know. Also, people with disabilities are allowed to enroll in your class and program just as any other student is. As assistive technology and instructional technology progresses, more and more is possible. You don’t want your course materials to be the obstacle that keeps a promising student from attaining their academic goals.

Students with disabilities don’t/can’t work in my field. Why should I have to make my content accessible to them?

As mentioned in the response above, people with disabilities are in every field. Disabilities are so diverse that there’s no way to make a blanket statement about people with x, y, or z disability not being able to do a, b, or c. As technology improves, doors open, and what once may have seemed impossible or unlikely isn’t anymore. Keep an open mind and speak with the student about their academic and professional goals – you may be surprised by what you learn.

I don’t put course materials online. Do I still need to worry about online accessibility?

Yes, you still need to learn about accessibility. Many students with disabilities need materials in a digital format in order to use them with assistive technologies. Even if you print all course materials for your students, some may prefer/request digital copies. Therefore, the original typed document needs to be formatted in an accessible manner.

If I receive an accommodation notice, how much time do I have to make my content accessible?

The important thing to remember here is that the student with a disability should be given the same access to the material as other students. If you wait to make content accessible to them, then they don’t have as much time with the material to review, study, or engage in related conversations. Some instructors may suggest pushing back deadlines, but the student still needs to complete the term on the same date as everyone else – so pushing back due dates simply creates more work for them towards the end of the term. You probably pace your course and space the assignments out for a reason. The student should be able to experience the same pacing as everyone else.

What is the history surrounding federal regulations and digital accessibility?

Federal regulations and guidelines have played a crucial role in promoting digital accessibility and ensuring equal access to information for individuals with disabilities over the past decades. These include but are not limited to Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990, Amendment Section 508 of the Rehabilitation Act in 1998, and Web Content Accessibility Guidelines (WCAG) 1.0 in 1999. Despite these legislative milestones, ongoing efforts are needed to address evolving technologies and challenges in the digital world across various sectors.

To learn more, see the Level Access article Key Milestones in Website Accessibility Law.

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