BankMobile Vibe

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WHO RECEIVES A BBCC BankMobile Vibe Enrollment Packet

BankMobile Packet

Student’s that are eligible for Financial Aid (Grant’s, Student Loans, Scholarships, etc.) will automatically receive an enrollment packet upon completion of their file. An enrollment packet will be sent to the address on file. Students should make sure that their information (address, phone number, e-mail, etc.) is corrected on the Student Kiosk.

 

This packet is the key to selecting your preference. DO NOT LOSE.

NOTE: There is no cost for your first card. However, there is a replacement fee of $10 for the replacement of activated cards, payable when the replacement card is ordered.

WHAT DO I DO WHEN I RECEIVE THE ENROLLMENT PACKET?

The BBCC Enrollment Packet is the key to selecting your preference of how you would like to receive your refund. Go to www.refundselection.com and type in your personal code. Follow the instruction with the packet.

NOTE: If you do not select a preference immediately, a paper check will automatically be mailed to the address on file 21 days after the funds are sent to BankMobile Vibe.

Activate My Card Now!

WHAT ARE MY REFUND OPTIONS AND WHEN WILL I RECEIVE MY REFUND?

1 – BBCC BankMobile Vibe account Debit card (available same day funds are released to BankMobile)
A FDIC insured checking account with no minimum balance and no monthly fees (standard checking account charges and fees apply) and includes internet banking. For additional information use the attached link to see the associate fee schedule.

2 – Have refund transferred to your existing checking or savings account via ACH wire. (available 3 or more business days from date funds are released to BankMobile)

3 – Have refund mailed to address on file via paper check. (available 5 or more business days from date funds are released to BankMobile)

NOTE: You may change your preference at any time by logging into your account at https://bankmobilevibe.com/. From the main menu, select “Refunds” then “Refund Preference”.

WHAT IF I DID NOT RECEIVE MY PACKET OR IT WAS LOST OR STOLEN?

If you have not received your packet, or you lost your packet prior to activating it, contact the Business Office. If you have already activated your card, and cannot find it, contact the Business Office, log into your account at https://bankmobilevibe.com/ or contact BankMobile support at 877-327-9515 to report it lost or stolen.

HOW DO I CHANGE MY REFUND PREFERENCE?

 

1. Log in with your email and password

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2. Hover over Refunds

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3. Select Refund Preference

4. Select your refund preference by clicking on the select button under your chosen preference

5. Click on Update Preference

 

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To view our institution’s contract with BankMobile, a Division of Customer Bank, click here.

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